COVID-19 hit the world unexpectedly and has changed how we live. Unprecedented changes across the world have affected everyone, and has forced enterprises to rethink the way they work. This has led a large number of enterprises to make not only physical changes in the workplace, but also adopt new business models in order to survive during these tough times.
With disruptions facing the world today, enterprises need to move away from traditional business models to survive. While the concept of digital transformation (DX) is not new to organisations, the pandemic has forced many companies to embark on and accelerate their DX journey, when various governments enforced lock-downs and professional workforces across the globe had to shift to remote work within a very short period of time. In the midst of it, they found efficiencies in remote work. It has been proven that employees can be just as productive despite not working from a fixed workplace with assigned working hours. Most organisations have since indicated that they are keen to continue with flexible working policies even as restrictions in most countries have eased.